Cancellation & Refund Policy

1. Overview

This Cancellation & Refund Policy outlines the terms under which orders placed with Geek Techbuzz LLC may be cancelled or returned. As an independent technology reseller operating through authorized distribution and vendor licensing frameworks, certain products may be subject to vendor-specific conditions.

2. Order Cancellation (Before Processing)

Orders may be eligible for cancellation if the request is received before the order enters processing or shipment stages. Once processing begins, cancellation may no longer be possible due to inventory allocation, vendor activation, or shipping preparation.

Geek Techbuzz LLC reserves the right to cancel orders due to pricing errors, suspected fraud, stock unavailability, or regulatory limitations.

3. Digital Software Products

Software licenses and digital products may be non-refundable once:

• License keys are delivered
• Activation codes are issued
• Subscriptions are registered

This is due to vendor licensing terms and the nature of electronic delivery. Software usage rights are governed by the publisher’s End User License Agreement (EULA).

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Refund eligibility for inactivated software may be reviewed on a case-by-case basis.

4. Hardware Products

Physical hardware products may be eligible for return within the specified return window if:

• The item is unused
• Original packaging is intact
• All accessories and documentation are included
• The product is not damaged

Certain items may be subject to restocking fees depending on vendor policies or distribution conditions.

5. Non-Returnable Items

• Activated or registered software licenses
• Opened digital subscription products
• Products marked as final sale
• Customized or special-order items

6. Damaged or Defective Items

If a product arrives damaged or defective:

• Notify us within the designated timeframe
• Provide order details and supporting evidence (such as photos)
• Claims may be processed under manufacturer warranty policies

Hardware warranty service is generally provided by the manufacturer. Geek Techbuzz LLC may assist with coordination but does not replace manufacturer warranty obligations.

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7. Refund Processing

Approved refunds are processed using the original payment method. Processing times may vary based on payment provider timelines and banking institutions.

Shipping charges may not be refundable unless required by law or due to seller error.

8. Return Shipping

Customers may be responsible for return shipping costs unless the return is due to damage, incorrect shipment, or verified product defect.

9. Fraud Prevention

Refund and cancellation requests may be subject to verification procedures to prevent fraudulent activity, misuse of digital licenses, or policy abuse.

10. Policy Updates

This policy may be updated to reflect changes in vendor policies, licensing rules, or operational requirements. The latest version will be available on this page.

11. Contact for Returns

Geek Techbuzz LLC
Email: support@yourdomain.com
Please include order number and request details.